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Shipping policy

At cutmyfashion, we want delivery to be simple, fast, and clear.

Where We Ship

We currently ship across the European Union, the United Kingdom, and the United States.

Shipping Cost

Shipping is free on all orders.

Delivery Time

All orders are shipped using Express Delivery.

Estimated delivery time is 2–3 business days from dispatch.

Please note that delivery time is calculated from the moment your order is dispatched, not from the moment it is placed.

Business days do not include weekends or public holidays.

Order Processing

Orders are processed on business days only.

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking details.

During busy periods, promotional campaigns, or holidays, dispatch times may occasionally be longer.

Tracking Your Order

As soon as your order is shipped, we will send you a confirmation email with tracking information so you can follow your parcel.

Returns

We offer free returns.

A return label is included inside the package, so you can return eligible items without paying return shipping costs.

For more information about return conditions and eligibility, please see our Returns Policy.

Local Pickup

Local pickup is not available.

Our warehouse is located in Vilnius, Lithuania, but orders placed through our online store are shipped directly and cannot be collected locally.

Delivery Delays

We always aim to deliver your order on time. However, delays may occasionally occur due to courier issues, customs procedures, or high seasonal demand.

If your order is delayed, please contact us and we will be happy to assist.

Contact

If you have any questions about shipping or delivery, please contact us:

Email: info@cutmyfashion.lt
Phone: +37069466986